01 · Customer
Online Ordering
Let customers order from the store they already know.
Share your storefront or take orders on WhatsApp. Give your team one place to review orders, see payment status and get each basket ready for pickup or delivery.
Order journey
From the customer’s phone to the store.
02 · Merchant
Fulfil in the store portal
Online Ordering
From browse to handover
Give customers a way to order
Share your branded storefront by link or QR code. Customers can browse your catalogue and start an order from WhatsApp.
Review the basket
See what came in, confirm the items and check for anything your team needs to resolve before picking.
Collect payment
Offer the payment methods enabled for your store, such as online payment or cash on delivery. Check payment status alongside the order.
Manage fulfilment
Pick, pack and hand the order to the customer or rider. Update the order status as it moves through the store.
WhatsApp auto-replies for incoming calls
Connect your mobile number and set Kizo to trigger a WhatsApp reply after each incoming call, whether you answer it or miss it. Include your store link so callers can browse and order.
See what fits your store.
Bring your current workflow and we’ll show you where Kizo can help.